Privacy policy
Effective date: 27/03/2026
Effective date: 27/03/2026
Grafingrid ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website [grafingrid.com], communicate with us, or use our services.
We may collect the following types of personal information:
Contact Information: Name, email address, phone number, and company name.
Business Details: Project requirements, company size, industry, and other relevant information.
Website Usage Data: IP address, browser type, referring/exit pages, and website interaction (via cookies and analytics tools).
We collect this data when:
You fill out a contact or inquiry form.
You communicate with us by email or phone.
You access or browse our website.
We use the collected data to:
Respond to your inquiries and provide requested services.
Prepare proposals and project estimates.
Improve our website, services, and client communication.
Comply with legal or regulatory requirements.
We process your personal data on the following legal bases:
Your consent (e.g., submitting a contact form).
Contractual necessity (e.g., fulfilling a service agreement).
Our legitimate interest (e.g., marketing to relevant business contacts).
Legal obligations (e.g., invoicing and record-keeping).
We do not sell or rent your personal data. We may share it with:
Trusted service providers (e.g., web hosting, analytics, CRM) who assist in operating our website and managing communications.
Authorities, where legally required.
All third-party service providers are contractually obligated to handle your data securely and in compliance with applicable data protection laws.
Our website may use cookies or similar technologies to enhance user experience and collect anonymous statistics. You can control cookie preferences through your browser settings.
We retain personal information only as long as necessary for the purposes outlined above, or as required by law.
You have the right to:
Access your personal data.
Request correction or deletion of your data.
Withdraw your consent at any time.
Object to or restrict our processing of your data.
Lodge a complaint with your local data protection authority.
To exercise these rights, please contact us using the details below.
If you have any questions regarding this privacy policy, please contact Grafingrid at:
Email: contact@grafingrid.com
Address: 43 Skopie St., 4030 Plovdiv, Bulgaria